Help Center



Where do you deliver to?

Is there a minimum for delivery?

How long does it take to receive my items?

I'm not going to be home when the items are sent, is that okay?

I chose self-collection, how do I get to Karstel?

How much does delivery cost?


I would like to purchase an item that's sold out, what should I do?

Will you be adding any new products?

Can we purchase these products anywhere else?

Can I exchange any of my items after it has been delivered?

What are the expiry date of your products?


I've purchased an item and now it's sold out, what do I do?


I would like some of these items to be sold at my shop / fitness center / restaurant, is that possible?